LEGAL
Terms of Service (Master Services Agreement)
Last updated: June 2026 · Effective immediately
Acceptance of Terms
By accessing or using CompliSense-AI, you agree to be bound by these Terms. If you do not agree, do not use the platform.
Use of the Platform
CompliSense-AI is a compliance operations platform. You may use it for lawful business compliance purposes only. You may not reverse-engineer, resell, or misuse the platform or its outputs.
Accounts and Access
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorised access.
Intellectual Property
All platform software, rulepacks, templates, and compliance logic are the intellectual property of CompliSense-AI. Your data and documents remain yours.
Not Legal Advice; No Attorney-Client Relationship
CompliSense-AI provides a regulatory-readiness assessment, not legal advice, and does not create any attorney-client relationship. Outputs are informational and do not constitute a legal determination of compliance. Consult a qualified data-protection practitioner before relying on any result.
"As-Is"; No Warranty of Compliance Outcome
The platform, its readiness scores, generated documents, and any assessment output are provided "as is" and "as available", without warranty of any kind, express or implied. We do not warrant that using the platform, publishing a generated document, or acting on a readiness result will achieve, maintain, or evidence compliance with the DPDP Act, the EU AI Act, or any other law. A readiness score is a self-assessment against the rules we have encoded; it is not a determination by us, a regulator, or a court that you comply.
Customer Responsibility
You remain solely responsible for your own compliance with all laws that apply to your business, including the accuracy of the answers you give the platform, the decision to publish any generated document, review of that document by a qualified practitioner before publication, and the operation of any control (technical or organisational) the platform describes but does not itself implement. CompliSense-AI is a tool that supports that work; it does not perform it for you or assume it on your behalf.
Limitation of Liability
CompliSense-AI provides operational compliance-readiness tooling. It does not constitute legal advice. To the maximum extent permitted by law: (a) our total aggregate liability arising out of or relating to these Terms or your use of the platform, however arising, is capped at the total fees you actually paid us in the twelve (12) months immediately preceding the event giving rise to the claim; and (b) we are not liable, under any circumstances, for any regulatory fine, penalty, enforcement action, or similar sanction imposed on you or any third party, nor for indirect, incidental, or consequential damages, regardless of how the platform was used. Nothing in this clause limits liability that cannot lawfully be limited or excluded.
Advocate Review & Sign-Off
Where you request review by a partner advocate, any legal opinion or sign-off produced through that flow is the independent professional work product of the reviewing advocate, given in their personal professional capacity. CompliSense-AI is the platform that produced the underlying draft and facilitated the connection to the advocate; it is not a party to that opinion, does not certify it, and does not assume or share any liability for it. Responsibility for the legal opinion rests solely with the advocate who signs it. The advocate's fee is a separate, passed-through charge, quoted to you before any review begins.
Changes to Terms
We may update these Terms. Continued use after changes constitutes acceptance. Material changes will be communicated via email or in-app notice.
Questions about these terms?
Contact us at support@complisenseai.com and we'll respond within 48 hours.